FAQ's

❓ Frequently Asked Questions

🌍 Do You Ship Internationally?

Yes! We offer worldwide shipping. We work with professional print partners in over 32 countries, so 90% of orders are shipped locally. This helps reduce delivery times and avoids extra import taxes.

Which Shipping Carriers Do You Use?

We partner with reliable carriers to deliver your orders safely and quickly:
USPS, UPS, FedEx, DHL, and local national postal services, depending on where you are. You'll get a tracking link once your order ships!

⏱️ How Long Does Processing Take?

We aim to process all orders within 1-2 business days. Each print is made to order, ensuring top-quality craftsmanship for every piece.

How Long Will Shipping Take?

Delivery times vary depending on your location and shipping carrier, but most orders ship from your local country for quicker delivery. You’ll receive tracking info as soon as your order is on its way.

Do You Accept Returns or Offer Replacements?

Because every print is made to order, we usually don't accept returns. But if there’s any issue with your order—damage, wrong item, etc.—we’ll send you a replacement right away If you need assistance, reach out through our Contact Us page, and we’ll take care of you.

🎨 Can I Request a Custom Order or Set?

Yes! If you’re after a custom set or have a special request, just reach out via our Contact Us page. We love working on custom designs and personal touches!

How Do Custom Orders Work?

Once you place a custom order, we’ll email you a mockup to review. Nothing ships until you’ve confirmed you’re happy with the design!

🖼️ Do You Offer Framing?

We sure do! Many prints are available with framing options. Our framed prints arrive ready to hang, and we’re happy to help if you have any special framing requests.

Product Details

✨ Paper & Print Quality

  • Printed on heavyweight matte paper with a smooth finish
  • Archival pigment inks for rich, vibrant colors that last
  • Designed for art prints to showcase crisp details and color depth

Canvas Prints

  • Hand-stretched on a pine wood frame
  • Cotton/polyester canvas blend for a durable, high-quality texture
  • Available in horizontal, vertical, and square formats
  • Back hanging included—ready to display
  • Frames made from radial pine from renewable forests

Framed Prints

  • Solid pine wood frames in Black, White (smooth finish), or Natural
  • Heavyweight matte paper with a luxurious, smooth finish
  • Protected with shatterproof plexiglass
  • Frame measurements:
  • Includes a hanging kit, so it’s ready to pop on the wall
  • Printed on FSC-certified paper or similar eco-friendly materials

🧼 Care Instructions

Keep your art looking its best with these simple tips:

  • Avoid direct sunlight to prevent fading
  • Dust gently with a soft, dry cloth
  • For canvas prints, avoid using water or cleaning sprays
  • For framed prints, clean the plexiglass with a soft cloth only—no harsh chemicals!
  • Hang in a dry area, away from excessive moisture or humidity
    Following these steps will help your artwork stay beautiful for years to come!

💌 Need More Help?

Still have questions? Feel free to reach out through our Contact Us page anytime. We’re always happy to help!